What is servicEye Spider?

servicEye Spider is a Quality Assurance solution run in remote locations such as the subscriber premise. servicEye Spider compromises of two key components –

	Centrally managed servicEye Spider Clients,
	servicEye Spider Server

servicEye Spider Server is responsible for centralized control and remote management of Spider clients including configuration, monitoring, stats collection, processing test results and report generation. Spider servers may reside in a centralised lab or operations and maintenance center.

servicEye Spider Clients operate as both passive monitoring and active test software probes. Clients can be distributed on a number of hosts including USB stick, CD or a dedicated PC.

Sample functionality

Central Resource Management
servicEye Spider Server manages the complete configuration of threshold, alarm settings and the collection of performance measurements for the field deployed Spider clients. Spider Client software can be downloaded from the Spider server.

Network Testing
Test performance on a per end point basis within the customer premise environment accessing services and servers.

Real time Performance measurements
Assess in real time, live test performance of individual Spider client’s. Quickly and easily browse historical performance measurements for the related Spider Clients. Hundreds of unique test metrics available for each class of service type IPTV, VoD, VoIP, HTTP, SMTP/POP, FTP, etc.

Central Test Configuration & Remote Client Control
Configure all tests for each class of service type under one window, delivering a standard test approach. Deployed Spider clients may access and run each and every test. Flexibility to access, take control and manage remote Spider clients.

Event Management
Quickly and easily see when individual Spider Clients performance falls below acceptable levels through the integrated event management handler. Functionality includes flexible threshold settings on any number of metrics.